Privacy Policy

1. Information We Collect

We may collect:

• Name, email, phone number, address

• Payment information for bookings

• Browser/device information (IP, cookies)

• Guest preferences (room type, stay dates)

2. How We Use Your Information

We use your data to:

• Process room reservations

• Provide customer support

• Improve services and website performance

• Send booking confirmations and updates

• Comply with Australian legal requirements

We do not sell your personal information to third parties.

3. Cookies

Our website uses cookies to:

• Improve user experience

• Track website performance

• Remember preferences

You can disable cookies in your browser settings.

4. Third-Party Services

We may use trusted third-party tools like:

• Payment gateways

• Booking systems

• Analytics tools (e.g., Google Analytics)

These services follow their own privacy policies.

5. Data Protection

We follow industry-standard measures to protect:

• Personal data

• Payment information

• Communication details

However, no online system is 100% secure.

6. Your Rights

You may request:

• Access to your personal data

• Correction of incorrect information

• Deletion of your information

• Opt-out of marketing emails

7. Links to External Sites

Our website may contain links to other websites. We are not responsible for their privacy practices.

8. Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted on this page.